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Taking a RAG system from demo to production

A representative AI-engineering scenario for a RAG prototype that produces promising demos but lacks measurable retrieval quality, evaluation and production controls.

RETRIEVE → EVALUATE → GUARD → OPERATE
Representative engineering scenario. It illustrates the type of problem-solving approach GNU Group can provide; it is not presented as a named-client testimonial or a claim of specific measured results.
Situation

Start with the observable problem.

A RAG application answers questions, yet quality varies across documents and users. The team cannot clearly attribute failures to chunking, embeddings, retrieval, reranking, prompt construction or model behavior.

Environment
LLM application
Vector search
Embeddings
Document ingestion
RAG orchestration
Signals to investigate
Inconsistent answer quality
Weak source attribution
No retrieval-quality baseline
Prompt changes have unpredictable effects
Cost / latency trade-offs are unclear
Engineering approach

Turn uncertainty into a sequence of testable decisions.

01

Separate retrieval evaluation from generation evaluation

02

Build representative test sets

03

Measure chunking and retrieval behavior

04

Review trust boundaries and tool/data access

05

Define observability and production acceptance criteria

Typical deliverables
RAG architecture review
Evaluation plan
Retrieval findings
Security / guardrail recommendations
Production-readiness roadmap
Intended outcomes
A measurable quality baseline
Clearer diagnosis of RAG failure modes
Better separation of retrieval and generation concerns
A safer path from prototype to production
Have a similar problem?

Discuss the environment, constraints and evidence with an engineer.